"Waiting: The True Confessions of a Waitress" by Debra Ginsberg
Anyone who´s ever waited tables, answered the demented questions of tourists, or smiled at a bunch of drunks through gritted teeth should get a copy of "Waiting." So should everyone who´s ever placed an order in a restaurant, just for a list of what NOT to do! A warm, honest, and delightfully funny memoir.
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